The Benazir Income Support Programme (BISP) continues to offer financial support to underprivileged families across Pakistan. To ensure everyone can access their services easily, BISP provides helpline numbers and regional office addresses. Whether you want to ask about your registration, resolve a complaint, or check your payment, you can either call the helpline or visit your nearest BISP office.
| City | Office Address | Contact Number |
| Lahore | 48-L Model Town (Extension) | 042-35219118 |
| Sahiwal | House No.561/1, Police Line Road | 040-4221414 |
| Gujranwala | Street No 1, Mian Zia ul Haq Road, Civil Lines | 055-9330672 |
| Sargodha | House No.178, Chatha Town, Sharif Garden Road | 048-3210079 |
| Bahawalpur | House No 7/B, Umar Shaheed Road, Model Town, Ahmadpur Road | 062-2882560 |
| Rawalpindi | House No 805, St No 1, Chaklala Scheme III | 051-9281132 |
| Faisalabad | P-695, Batala Colony near Rabia Trust Hospital | 041-2421309 |
| Multan | 230 – Tughlaq Town, Near Bus Stand | 061-9330600 |
| Quetta | House No. 49/B, Chiltan Housing Scheme, Airport Road | 081-2663430 |
| Peshawar | House # D-12, Sector D-1, Phase-1, opposite Tatara Park, Hayatabad | 091-9331791 |
| Karachi | House No B-39, Block-11, Near AGPR NIPA, Gulshan-e-Iqbal | 021-99333067 |
Also Read: BISP Eligibility Check – Complete Guide to Survey Documents
Table of Contents
How to Contact the BISP Support Team
There are two easy ways to get support from BISP: either by calling their helpline or by visiting a regional office in person. Each method is explained below in simple steps.
Method 1: Contacting BISP Through Helpline
- Dial the Helpline Number
Call 042-35219118 from any mobile or landline phone to connect with BISP support. - Select Your Language
After the call starts, an automated message will ask you to choose a language. Press 1 for English or 2 for Urdu. - Follow the Instructions
Carefully listen to the voice menu and select the option that best matches your issue. - Explain Your Issue Clearly
Once connected to a representative, describe your problem in detail so they can help you properly. - Answer Required Questions
The agent may ask for your CNIC number or other details. Provide accurate information. - Receive Assistance
The representative will guide you based on your concern, such as registration, payment delay, or complaints. - Note the Complaint Number
If they give you a reference or complaint number, write it down for follow-up.
This method will help you to resolve your problem easily.
Method 2: Visiting the BISP Office in Person
- Find Your Nearest Office
Use the office table above or search online for the closest BISP branch. - Plan Your Visit
Check the office’s working hours and arrange your visit during weekdays. - Bring Required Documents
Take your original CNIC, BISP card (if issued), and any other relevant documents with you. - Explain Your Concern
Upon reaching the office, go to the customer service desk and clearly explain the reason for your visit. - Receive Help from Staff
The staff will review your documents and guide you on the next steps. They might ask you to fill a form or wait for verification. - Take Note of Follow-Up Details
Write down any reference number or contact info they provide for future inquiries.
This method will help you to solve your problem more accurately without even minor error.
Also Read: BISP Changed Withdrawal Process Through JazzCash Retailers
Regional Offices and Support in Punjab
People living in Punjab can directly call or visit their nearest city office. For example, residents of Lahore should contact the Model Town Extension office at 042-35219118. In Faisalabad, the office is located near Rabia Trust Hospital and the contact number is 041-2421309. Other cities like Sahiwal, Sargodha, Bahawalpur, and Rawalpindi also have BISP branches, each offering registration, complaints, and payment support.
Sindh Region BISP Offices
The main BISP office in Sindh is in Karachi, located in Gulshan-e-Iqbal, and the contact number is 021-99333067. Other active offices in Sindh are found in Hyderabad, Sukkur, Larkana, and Mirpurkhas. These regional offices provide help for NSER registration, eligibility checks, and biometric verification issues. Citizens are advised to visit during office hours with their CNIC and relevant documents.
BISP Support in Khyber Pakhtunkhwa, Balochistan & Gilgit-Baltistan
Residents of KPK and Balochistan can also access support from dedicated BISP offices. In Peshawar, the regional directorate is located in Hayatabad Phase-1. In Quetta, Main office is at Chiltan Housing Scheme. People in Gilgit and Muzaffarabad can contact their regional BISP staff for registration, family updates, and complaints. All these offices operate during regular government hours and follow the same standard process.
Stay Safe from Scams
Always contact BISP using official numbers or by visiting their registered offices. Never share personal details like bank account numbers, OTP codes, or passwords over the phone with anyone claiming to be from BISP. The official helpline is 042-35219118, and for complaints, you can also dial 051-9246326. Do not reply to unknown messages or suspicious links claiming to offer BISP funds. If you suspect fraud, report it to your local office immediately.
Conclusion
This article gives you the most updated information for BISP Helpline Numbers & Office Addresses – Updated 2025. If you need support with your payments, registration, or any complaints, you now know how to reach BISP easily. Whether you prefer a phone call or visiting in person, follow the correct process and bring all necessary documents with you. Always use official contacts and avoid scammers who misuse the BISP name for fraud.
Also Read: BISP 8171 SMS Payment Status Check If Web Portal Not Working Properly In 2025
FAQs
What is the BISP helpline number for Lahore?
You can dial 042-35219118 for Lahore BISP support.
What is the contact number for Multan?
Call 061-9330600 to talk to the Multan BISP office.
How to reach the Faisalabad office?
Call 041-2421309 or visit Batala Colony office near Rabia Trust Hospital.
What is the Islamabad head office contact?
Dial 051-9246326 or go and visit F-Block, Pak Secretariat, Islamabad.
What is the BISP complaint number?
For complaints, use the head office number 051-9246326.